General Conference FAQs
September 11-13th, 2019. Extended Education Courses will be held the day before the conference on September 10th.
WAVE will be held at the Hyatt Regency Huntington Beach Resort & Spa in Huntington Beach, CA.
Yes. Login information will be available when you arrive.
How can I stay up to date on all things related to the Customer Conference before and during the event?
Team SYSPRO will be sending frequent updates via email and through our official Conference App. Make sure to read our emails and download the app to say up-to-date with the most current information. You can also be social and get updates via the #SYSPROWAVE hashtag on Twitter, Facebook, and Instagram.
Absolutely. SYSPRO Staff will be available all week at the conference. Contact our Conference Team if there is anyone in particular that you would like to request a meeting with.
Yes. Several vendors and alliance partners will be exhibiting during the showcase times for the duration of the conference in our Sandbox Expo Hall. There will be many opportunities to meet with them.
WAVE Conference App FAQs
You can download the official Conference App here. Be sure to check out our handy SYSPRO WAVE App User Guide before you start exploring.
The mobile app allows you to view the agenda and explore sessions, register for sessions and create your own personal agenda, explore the speaker and presenter lineup, navigate your way around the Hyatt Regency Hotel, get real-time updates from Team SYSPRO about WAVE events and news, learn more about the conference exhibitors and sponsors, and connect with other WAVE conference attendees.
The conference app is free for all registered attendees.
Please visit the registration page on the SYSPRO WAVE conference website to complete registration. If you have any questions regarding registration please email firstname.lastname@example.org or call 714-437-1000.
Changes can be made to your registation by logging into your WAVE account with your email address and password you designated during initial registration.
No. Each attendee may add one companion/guest during the registration process but additional attendees from a company must complete their own registration.
Full pricing details are available on the Registration Page. You can save hundreds with early-bird pricing when you register early.
The easiest way to pay for your WAVE registration is with a credit card through online registration. The conference website accepts payment via Visa, American Express, and MasterCard. To pay via check, please visit the Registration Page and select Check on the payment page when you are ready to finalize your registration. Terms and conditions apply.
July 2nd, 2019.
August 2nd, 2019.
If cancelled during the following periods, then the following fees will apply:
- Early Bird Registration Period – $250 cancellation fee per an attendee
- Regular Registration Period – 50% refund of total registration fee. This includes extended education course and guest fees.
- Last Chance Registration Period – No refund
To cancel an existing registration pass, email Conference@us.syspro.com. Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations.
If you can’t attend, but know someone who really wants to be there, you can transfer your registration at no additional charge. To transfer your registration please email Conference@us.syspro.com. You will need the full name, email address, title, and company name of the new registrant as well as the full name of whom they will be replacing.
A guest/companion is welcome for a fee of $350. Guests get exclusive access to the Wine and Cheese Reception on Wednesday, September 11th and the Beach Party Gala on Thursday, September 12. Guest passes do not include admittance to any other conference events or meals. *Please note guests must be 21 and over to attend.
A guest/companion can be added during registration or added afterwards by modifying an existing registration.
Yes. For a standard attendee registration, all meals including breakfast, lunches and snacks are included in addition to the Wednesday evening Welcome Wine and Cheese Reception and Thursday night Beach Party Gala.
Travel & Accommodation FAQs
SYSPRO has secured a room block at a discounted rate at the Hyatt Regency for September 5-17th. Once you complete your registration, a link to reserve your room under this room block will be provided in your email confirmation as well as on the confirmation page.
Please note that the reservation summary from the hotel includes a resort fee on your reservation. Disregard this as you will not be charged a resort fee under the SYSPRO room block.
Yes. SYSPRO has reserved an exclusive room block of discounted rates at the Hyatt. Rooms are available starting at $249/night for a standard room with the resort fee waived. The room block is available on a first come, first serve basis, so we suggest that you book your hotel the moment after you register for WAVE.
Discounted rates are available September 5-17th for those who wish to extend their stay in Huntington Beach.
Yes. All information regarding airline flight discounts is available on the Travel Page of the conference website.
Los Angeles International Airport (LAX) is approx. 38 miles from the Hyatt.
John Wayne Airport, Orange County (SNA) is approx. 11 miles from the Hyatt.
Long Beach Airport (LGB) is approx. 19 miles from the Hyatt.
No, transportation to the Hyatt from the airport and back is the responsibility of the attendees, however, there are many options available to you:
LAX Ground Transportation Information
LAX Ground Transportation Information
Expect an average high of 82°F / 28°c and a low of 60°F / 15°c in Huntington Beach during the month of September.
Business casual. We suggest that attendees bring a sweater or something warm as session rooms will be air-conditioned and can sometimes get a bit chilly. Comfortable shoes are also encouraged as the Hyatt Hotel is quite large.
Are there luggage checks at WAVE? Where can I leave my bags if I check out of my hotel room before the conference ends?
Yes, there will be a luggage check on the last day of the conference only.
Agenda & Session FAQs
Once you complete your registration, you will be able to sign up for sessions through the Conference App to build your personal agenda.
Find detailed information regarding sessions online or through the official Conference App. Build your own personal agenda based upon descriptions and suggested audiences.
No. The General Session is automatically added to your agenda.
You can guarantee your spot for Extended Education and signify your intent for BYOD during registration. If you are selected for the BYOD session, you can use your Extended Education payment towards the BYOD session or transfer them to another attendee from your company.
WAVE Event FAQs
SYSPRO WAVE’s social events include the Welcome Wine and Cheese Reception, and the Beach Gala event. More information will be provided as the date nears.
Yes, your registration fee includes all of SYSPRO WAVE’s evening and social events. There is no additional sign up necessary.
Please contact the SYSPRO Conference Team at Conference@us.syspro.com or 714-437-1000 with any additional questions you may have.
Visit our Why Attend page to download the SYSPRO WAVE justification letter and view the ROI of Attending SYSPRO WAVE infographic.